With more than 40 builders across the UK already up and running, and thousands of HUGs in production, demand for NHBC’s new online Home User Guide (NHBC HUG) is growing at a fast pace.
The NHBC HUG is the ultimate in online home management which replaces or complements existing handover packs for purchasers of new homes – it’s available free of charge with the Buildmark warranty, so NHBC registered builders can benefit exclusively from this value-added service.
Accessed via a secure login from a computer or tablet, new home buyers can use HUG to easily access all the information they need to run their home. This information includes appliance manuals, DIY how-to guides, home specification facts such as paint colours, local area information and full details of the NHBC Buildmark warranty.
NHBC HUG is easy to use – we add some general information such as a moving-in checklist and a guide for running in new homes. Then, using a simple administration tool, it can be tailored for each development and specific house type. HUG provides new home buyers with a much improved source of information, and drives higher levels of customer satisfaction both pre and post-purchase.
To ensure that builders don’t miss out on this unique opportunity, NHBC will be holding a series of five workshops around the UK to demonstrate the interactivity of the HUG system and showcase what it can offer both them and their homeowners.
Don’t miss out – the workshop dates are coming soon:
- London, Tuesday 6 May 2014
- Birmingham, Thursday 8 May 2014
- Manchester, Monday 23 June 2014
- Newcastle, Tuesday 24 June 2014
- Edinburgh, Thursday 26 June 2014