Waiting for spare parts or sourcing the right tools are two of the biggest causes of jobs being delayed – and customer complaints. That’s why online builders merchant Building Superstore is helping to plug this gap by adding over 24,000 first fix plumbing, sanitaryware and heating accessories to its products range for easy ordering and speedy delivery to site.
The move follows the launch of CMO Group’s new Plumbing Superstore, which was created following the acquisitions of JTM Plumbing Supplies and Clickbasin. The full range of plumbing, heating and bathroom supplies is now available via Building Superstore, CMO’s dedicated trade account service that offers professional contractors greater choice and control over their orders.
The inclusion of a robust range of first-fix plumbing supplies into Building Superstore’s offering draws directly on the success of JTM Plumbing’s established business, and existing customers will find the same great customer service team alongside new improvements such as increased product choice and improved pricing structures. As well as offering a variety of plumbing and bathroom supplies through its digital purchase, drop-ship model, Plumbing Superstore also holds a significant amount of stock at JTM Plumbing’s established Darlington base, allowing up to 90 per cent of orders to be fulfilled the next working day.
Rather than having to down tools to go shopping, Building Superstore’s flexible online system allows plumbers and heating engineers to find the products and materials they need at a time and place to suit them, minimising disruption and potential delays by being able to check availability and source urgent products for next day delivery.
Building Superstore’s full collection offers first fix plumbing and heating supplies including copper pipe and fittings, plastic pipe and pushfit fittings, water filters, lagging, insulation and accessories, as well as sanitaryware and other bathroom accessories such as vanity units, bathroom cabinets, wall hung basins, bathrooms mirrors, taps and waste sets. A comprehensive range of drainage tools and accessories including plungers, drain rods and testing kits is also available.
Compared to other trades, plumbers and heating engineers are still more likely to purchase products via traditional plumbers’ merchant stores but since the launch of Plumbing Superstore, CMO has seen a significant shift.
As part of CMO, the UK’s largest online-only retailer of building products and materials, Building Superstore is the company’s dedicated trade service and trade professionals can open an account to order on the website, by telephone or via the popular mobile app. This flexible approach is helping Building Superstore respond directly to its customers’ changing needs, providing a 24/7 service to a new generation of trade contractors who want to be in greater control of their time and money.
Want to know more? Take a look at the full range of solutions available and discover the benefits of a trade account at www.buildingsuperstore.co.uk