‘Barratt North Scotland’ has achieved the maximum 5 star housebuilder rating in an annual customer satisfaction survey, run by the Home Builders Federation (HBF) for the fifth year running.
The independent UK-wide survey, completed by 32,137 UK homebuyers during October 2012 to September 2013, revealed that over 90 per cent of respondents who have bought from Barratt in the North of Scotland would recommend the housebuilder to a friend.
Douglas Mcleod, Regional Director for Scotland said:
“We take an enormous amount of pride in the consistently high levels of quality and service that we deliver for our customers across the North of Scotland.
“It’s a great achievement for our employees to be recognised as leaders in customer service. We are passionate about the quality of the homes we build so it’s fantastic for everyone associated with ‘Barratt North’ to be rewarded in this way. ”
Commenting on the national awards rating, Stewart Baseley – Executive Chairman of the HBF, said:
“These results clearly demonstrate that consumers are overwhelmingly happy with the service housebuilders are delivering.
“The people who really matter – those who buy new homes as opposed to industry commentators – are giving us a clear thumbs up.”